Instituto Plexos respects the privacy of all our clients, investors, employees and partners
We are committed to protecting privacy and complying with the provisions of the General Data Protection Law (LGPD). Protection Act (LGPD). This Privacy Policy establishes the rules on the collection, recording, storage, use, sharing and personal data collected:.
1. information collected
1.1 Information provided by you:
We collect the information you provide when you make inquiries, purchase products and/or services through our channels, such as our website, social networks, telephone contact, e-mail and signed contracts. If you choose not to provide the information requested, you may not be able to take full advantage of our services. This information may include your name, e-mail address, telephone number, ethnicity and identification documents.
1.2 Information Collected Automatically:
When you use our website, the server may automatically recognize you through cookies or other tracking technologies. These technologies act
as unique identifiers, allowing us to tailor the site to your interests and track your activity. This information can be used to send
offers and advertisements relevant to your interests.
2. Use of Information
2.1 How we use the information we collect:
We use the information collected about you to respond to your queries and requests, keep you informed about our services through different
channels, develop new products, improve our business and for analytical and statistical purposes.
2.2 Legal bases for data processing:
We collect and process your information on the basis of consent, compliance with legal obligations, performance of a contract, exercise of rights
in judicial/administrative/arbitral proceedings and to serve the legitimate interests of the company.
3.Information sharing
3.1 We may share your information
to comply with legal proceedings, respond to legal requests from authorities, corporate operations, audits and with suppliers when
necessary for the execution of services.
4.Security
4.1 We have implemented technical measures to
guarantee the security of personal data and prevent unauthorized access, alteration, loss or improper processing, including human and natural actions,
physical or electronic.
5. Your Privacy Rights
5.1 You have the right
You can confirm the processing, access your data, correct inaccurate data, block or delete unnecessary data, obtain portability or delete unnecessary data, obtain data portability, delete personal data processed with consent and be informed about data sharing sharing. To exercise these rights or obtain more information, please contact contact our Personal Data Officer
.6.Retention and Disposal Period
6.1 We will keep your information
We will keep your data for as long as necessary to fulfill our services, except where a longer retention period is required or permitted by law. After the period, the data will be properly deleted, including backups.
7. training and awareness
7.1 We maintain an ongoing agenda of training and awareness-raising on Privacy and Data Protection to ensure that your personal data is properly protected.
What are cookies?
As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or 'break' certain elements of the site's functionality.
How do we use cookies?
We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave all cookies if you are unsure whether or not you need them if they are used to provide a service that you use.
Disabling cookies
You can prevent the setting of cookies by adjusting your browser settings (see your browser's Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in certain functionalities and features of this website being disabled. It is therefore recommended that you do not disable cookies.
Cookies we set
Account-related cookies:
If you create an account with us, we will use cookies for the management of the registration process and general administration. These cookies will usually be deleted when you log out, but in some cases they may remain afterwards to remember your site preferences when you leave.
Login-related cookies:
We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are usually removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.
Cookies related to e-mail newsletters:
This site offers newsletter or e-mail subscription services and cookies may be used to remember whether you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.
Requests processing related cookies:
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Cookies related to searches:
We periodically offer surveys and questionnaires to provide interesting information, useful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide accurate results after changing pages.
Form-related cookies:
When you submit data via a form such as those found on contact pages or comment forms, cookies can be set to remember the user's details for future correspondence.
Website preference cookies:
To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called up whenever you interact with a page affected by your preferences.
Third-party cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.
- This site uses Google Analytics, which is one of the most widespread and reliable analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies can track things like how long you spend on the site and the pages you visit, so that we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
- Third-party analytics are used to track and measure the use of this website so that we can continue to produce attractive content. These cookies may track items such as the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
- We periodically test new features and make subtle changes to the way the site looks. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, while we understand which optimizations our users appreciate the most.
- As we sell products, it's important for us to understand the statistics on how many visitors to our site actually buy, and so this is the kind of data that these cookies will track. This is important to you as it means we can make accurate business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.
User commitment
The user undertakes to make appropriate use of the content and information offered on the website, and this is by way of example but not limited to:
A) Do not engage in activities that are illegal or contrary to good faith or public order;
B) Do not disseminate propaganda or content of a racist, xenophobic nature, or betting houses (e.g. Moosh), games of chance, any type of illegal pornography, apology for terrorism or against human rights;
C) Not to cause damage to the physical (hardware) and logical (software) systems of its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damage.
More information
Hopefully that's clear and, as mentioned earlier, if there's something you're not sure whether you need or not, it's generally safer to leave cookies enabled if you interact with one of the features you use on our site. This policy is effective from April/2023.
